Computer Troubleshooters UK

Shoot your best shot

For millions of people in the UK, rarely a day will go past without the need for the use of a computer arising. Gone are the days of putting pen to paper to send a letter in the post. And perish the thought of taking a photograph with a camera that has film in it. Today we live in an age of jpegs, mp3s, pdfs and mpegs. Rapid advances in technology, especially over the last decade, mean that the written word, photographic images, songs and even film excerpts are sent from one side of the world to the other in a timeframe measured in seconds and minutes, not hours and days. Virtual shops and auction houses such as eBay are springing up with overwhelming regularity, and as this trend accelerates, high street stores with large overheads are left wondering how long they will survive.
But on the flipside, there are businesses thriving as a result of these shifting sands, ones that have managed to harness the changing economic winds to use them to their advantage. One such company basking in the warmth of solvency is Computer Troubleshooters.

Hitting the right target

Computer Troubleshooters began its life on the sunny coast of New South Wales Australia in 1997 under the auspices of husband-and-wife team Wilson and Suzanne McOrist. By answering to the technological cries of small businesses, the couple managed to carve a profitable niche out of a market defined by fierce competition. Since making this bold move, the two have gone on to successfully grow the company into a franchised network that boasts some 450 locations worldwide. From Hong Kong to Kuwait, Southern Ireland to South Africa, there is a Computer Troubleshooters tucked away somewhere, serving the needs of its local community. And the UK is no exception.
Says the UK’s National Franchise Director Donald Marshall: ‘From on-site hardware and software support to regular computer maintenance and networking, we are able to offer our clients a comprehensive body of care, looking after their systems to ensure that they run as smoothly as possible.
‘We live in an increasingly computer-reliant world in which businesses rise and fall on the strength and robustness of their computer systems. It is because of this that we provide such an important service – one that most small enterprises today can’t afford to be without.’
For many of Donald’s own clients, Computer Troubleshooters is now perceived in the same way as any other emergency service, turning up to rescue them from the plague of digital deterioration.
‘Just as important as emergencies though,’ he emphasises, ‘is preventing those type of situations from arising in the first place. We offer our clients a computer systems monitoring service through our BEST initiative (Business Enhanced Support Technology) to avert foreseeable computer calamities.’

Computer Troubleshooters needs you

If you are interested in owning a business in the sector, and believe that you would benefit from becoming part of an established brand you require a reasonable investment of funds plus your effort and dedication. A monthly royalty fee is also payable and a set monthly contribution are also payable and go towards a wider, regional and national marketing funds. The royalty fee also funds ongoing administrative support undertaken by head office on behalf of the network and includes new promotional procedures, phone, mail, fax and email support, regular training courses as well as the organisation of regional and national meetings.
In addition, your investment pays for an exclusive territory, initial training, technical support and your right to trade under the Computer Troubleshooters banner.
These provisions, along with the comfort of knowing that experienced help is just a phone call away are just some of the reasons that joining Computer Troubleshooters is a sound business decision.
Adds Donald: ‘The support offered, combined with the prodigious body of expertise, that’s freely available to franchisees at any time, is the kind of business security rarely encountered outside of a franchised network.’

The future now

To be eligible for a Computer Troubleshooters franchise, apart from having the required funds available, you will also need to have the right balance of personal attributes. You must be good at dealing with people as well as computers, and it is also a bonus if you have some management experience.
Once you have satisfied these simple criteria, joining ranks with Computer Troubleshooters will be a life-changing process that should fulfil your business and personal needs on a variety of levels.
Says Donald: ‘There are over 35 franchisees in the UK at the moment, functioning much like a family; we support each other as and when we need to and are looking for more like-minded, skilled individuals who possess the drive to succeed within our network.’

Business breakdown

What franchisees offer
•Hardware setup and support
•Hardware troubleshooting and repair
•Independent advice and consulting
•Internet and email setup and assistance
•Networking
•Virus protection and Internet security
•Regular cleaning and maintenance
•Software installation and support
•Software troubleshooting
•Training
•Website development

Franchisee benefits
•Outstanding Brand-Name Recognition
•A Start Up Corporate Marketing Program That Is Second to None in the Industry
•TOPS is a web-based contact manager, scheduler, and invoicing application available exclusively for Computer Troubleshooters Franchise owners.
•Initial & On-going Training Workshops, Meetings and Conferences
•Strong Technical Back Up Team with Diverse Skills & Experience
•Experienced Support and Development Staff
•On-going Supply of Business Guidance, Marketing Support and Management Advice
•Access to the Complete Troubleshooters Team for Learning and Knowledge
•Proven Business, Marketing and Operational Methods to Use
•Cost Savings as a Franchise Team Member
•Instant Credibility as a Provider of Professional Computer Services

Categories
Business Services	Consultancy	IT & Computing
Communications	Internet

Locations
Avon	Bedfordshire	Berkshire
Borders	Buckinghamshire	Cambridgeshire
Central	Cheshire	Cleveland
Clwyd	Cornwall	County Antrim
County Armagh	County Down	County Fermanagh
County Londonderry	County Tyrone	Cumbria
Derbyshire	Devon	Dorset
Dumfries and Galloway	Durham	Dyfed
East Sussex	Essex	Fife
Gloucestershire	Grampian	Greater Manchester
Gwent	Gwynedd County	Hampshire
Herefordshire	Hertfordshire	Highlands and Islands
Humberside	Isle of Wight	Kent
Lancashire	Leicestershire	Lincolnshire
Lothian	Merseyside	Mid Glamorgan
Norfolk	North Yorkshire	Northamptonshire
Northumberland	Nottinghamshire	Oxfordshire
Powys	Rutland	Shropshire
Somerset	South Glamorgan	South Yorkshire
Staffordshire	Strathclyde	Suffolk
Surrey	Tayside	Tyne and Wear
Warwickshire	West Glamorgan	West Midlands
West Sussex	West Yorkshire	Wiltshire
Worcestershire	Greater London