Glazeserve
Earn £75k+ pa running your own Glazing Business
Glazeserve Brief Overview
The company was founded in July 2002 by its Director Terry Brown, starting off as a small business with glazing activities mainly covering London and Essex.The greater majority of jobs related to emergency glass replacement and repairs for domestic customers with emphasis of offering a 24-hour service with a one-hour response in case of emergency.
Reputation and expertise had been greatly enhanced and the business vastly expanded on a national basis during 2003, attracting the attention of many recognised national companies and authorities that used our services.
2004 saw the introduction of account customers and by the end of the year, We had obtained a prestigious and large portfolio of valued companies to its name.
The beginning of last year saw further expansion, opening new engineer bases nationwide. With a considerable workforce across the British Isles and its controlling centre and head office based in Chelmsford, Essex, a full maintenance package is now being offered with plumbers, electricians and locksmiths being utilised nationally to offer further services in addition to glazing.
Our experience and expertise together with our proven lead generation strategies is one of the main reasons for our continued growth. Huge demand for our services and products means that we are now in a position to expand our operation further through a franchise network of high performing individuals
“Glazeserve” prides itself in it's professional dealings with highly trained staff complying to current British Safety Standards ensuring provision of a very high level of customer service and craftsmanship skills at all times.
Why choose a Glazeserve Franchise?
(1) High income potential and saleable businessAs a Glazeserve franchisee you will have the opportunity to build a successful business and earn a high income, working for yourself, but with the training, support and experience of an established business behind you. The group has a proven business formula which will form the basis on which every franchise operates. Demand for our services is very high and you will have a large exclusive area to work within.
The earning potential for a Glazeserve franchisee can be seen in the earning potential section of this prospectus.
The other great benefit to owning a successful business is that you will have a valuable asset that you can sell in the future. Not only are you earning a high income, you are building a nest egg too.
(2) Large exclusive territory
Each franchisee is given an exclusive Yellow Pages territory to work within. This means that only you can operate and market within your chosen area.
The size of your area means that you have the opportunity to build a sizeable business over the coming years without being restricted by a small territory which would limit your potential.
(3) Credibility and use of company brand
As part of the franchise agreement you get to use the “Glazeserve” processes, systems, name, logo, website, history and stationery. This gives you credibility and confidence to go out into the market place and get off to a good start. It also enhances your position in the mind of potential clients that they are dealing with an established and reputable company.
(4) Training and ongoing support
Ongoing comprehensive training and support will be given to franchisees which combine on the job and office based training.
Support and assistance is continually available to franchisees as part of the franchise offering. See the training section of this prospectus for more details.
Experts from Glazeserve are in place to support franchisees on a day to day basis. There is also a highly skilled and experienced management team in place to offer support and guidance in the running of the business. Best practice sharing takes place and helps to keep all the Glazeserve franchisees operating effectively and efficiently.
(5) Assistance with raising finance
Finance packages are available for prospective franchisees if required. A business plan template has been developed which is then amended to suit your particular circumstances. This can then be shown to any High Street Bank or Lender either by yourself or with our assistance. This approach helps secure the lowest finance rates available.
(6) Additional products and services to sell
We will also train you in selling additional products and services which will further boost your turnover and profitability.
(7) Proven lead generation
Glazeserve has a proven business formula for generating leads and business for franchisees. This is arguably the most important part for any franchisee in order to maximise their earning potential.
The key area which covers this is contained within your training and operations manual, maximising earnings which cover target markets, sales activity, lead generation tools and techniques, lead conversion and maximising the amount of money in the deal. This also includes backend income too.
The Glazeserve website is focused on the customer’s need and is a source of information as well as directing them towards enquiries and bookings.
Customer Service
Glazeserve are committed to providing a safe working environment and quality service that meets and exceeds client service level agreement. This is seen as essential to the achievement of Glaze business plan.Glazeserve are committed to monitoring, maintaining and continually improving quality and safety performance and service delivery through the setting of targets and objectives, and periodic review.
We know what the client expects from us this includes a polite well mannered engineer arriving with ID in a clean and clearly branded van. This gives the customer the confidence in the company and trust that is key to a good working relation
Glazeserve - products and services
We offer a range of Glazing Products and Services which include:- Single Glaze replacement
- Double Glaze replacement
- 24 hour Boarding Service
- Armour Plated Doors
- Shop fronts
- Regulation 14 survey
- Glass Filming
Why franchising?
Franchising is a fantastic way to start and run your own business – it provides you with an opportunity to earn a high income but with the support and backup of the franchisor behind you.A franchise reduces the risk of failure
Starting a new business always carries a risk – new businesses are vulnerable. The degrees of vulnerability vary depending on:
- Knowledge
- Skill
- Financial resources
- Relevant abilities
Many who start up their own business lack some or all of these qualities. Many fail because they cannot learn quickly enough – before the money runs out. 80% of new businesses starting today will fail within the first five years.
With a franchise this risk is substantially reduced – because you are buying the experience and expertise of the franchisor. This will also stop you making the same mistakes that they have made during their trading life.
And because you become part of a successful business, you will be able to take advantage of their knowledge and link into the strong relationships that they have developed over the years.
Other franchise benefits
As we said right at the beginning of this section, a franchise provides the opportunity to earn a high income working for yourself but with the training, support and experience of an established business behind you.
You are selling an established product or service with a turnkey business plan and format for you to operate. This includes the brand, systems and processes, lead generation and marketing assistance plus help with raising finance if required.
The Training Process and Ongoing Support
Glazeserve have spent several months developing their franchisee training programme and operations manual. It is the only company in the UK who can provide training to a City and Guilds NVQ Sitting Guilds level 2It has been designed to consider somebody with some or no Glazing experience and give them the required skills and knowledge to operate their own Glazeserve Franchise.
Initial training
The initial training takes place over four weeks at Glazeserve, the training covers the following areas:
Glazeserve Product and Service Knowledge
Glazeserve Product and ServiceTraining
Glazeserve overview and the market place
Setting up your Glazeserve business
Running your Glazeserve business
Sales and marketing for your Glazeserve business
Maximising income for you Glazeserve business.
Administration for your Glazeserve business
Reporting for your Glazeserve business
On the job training for your Glazeserve business
This training gives you sufficient knowledge to confidently begin trading as Glazeserve within your exclusive territory.
Ongoing bespoke training
Once you have had your initial training from Glazeserve it doesn’t stop there. Ongoing bespoke training is available to you at any time if you want more advanced training or just some refresher training to go over anything again.
We are committed to the success of all our franchisees and feel that our training, support and backup are key features of our franchise offering.
Ongoing support
As mentioned above ongoing training is available at any time. Glazeserve also provides comprehensive telephone and e-mail support too. This ensures you are never left on your own and support is available whenever you need it.
The Franchise Package
The cost of the Glazeserve Franchise is £19,995 (+vat) NB. All VAT is reclaimableThe Glazeserve franchise includes the following:
- Full training which is both office based and on the job. This covers all aspects of running a Glazeserve franchise.
- Trading under the Glazeserve brand name.
- An exclusive Yellow Pages territory for you to trade in.
- Permanent ongoing head office support in all aspects of running your Glazeserve business.
- Complete start-up package – including stationary and sales literature.
- Signwritten Van (we pay for the signwriting to be done on your van)
- Glazeserve Uniform
- Tools, Equipment and Basic Stock worth £3.5k
- Full training – on our company, operations, products and all aspects of running *your own Glazeserve franchise.
- Operations and resource manual.
- A dedicated & integrated web presence and e-mail.
- 1000 letterheads
- 1000 envelopes
- 5000 leaflets
- Ongoing fees
There is an ongoing fee of 20% of turnover, payable monthly. This covers all your call answering, deal closing, diary management and Head Office Support.
Who are we looking for to join us at Glazeserve?
We are looking for hard working individuals with drive, determination to succeed and who enjoy dealing with people. This is a business where you have to be able to go the extra mile to provide the level of service and performance that our clients have come to expect.We will only accept people who will be able to meet the level of quality and service that we have set; who want to provide an experience that is second to none. The characteristics we are looking for are as follows:
- Hard working
- Ambitious
- Professional
- Good at dealing with people
- Attention to detail and committed to customer service
- Looking to build a valuable business
Who are we looking for to join us at Glazeserve?
We are looking for hard working individuals with drive, determination to succeed and who enjoy dealing with people. This is a business where you have to be able to go the extra mile to provide the level of service and performance that our clients have come to expect.We will only accept people who will be able to meet the level of quality and service that we have set; who want to provide an experience that is second to none. The characteristics we are looking for are as follows:
- Hard working
- Ambitious
- Professional
- Good at dealing with people
- Attention to detail and committed to customer service
- Looking to build a valuable business
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