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BFA Membership Status:
Provisional
Year Established:
2006
Active Franchises:
700
Support Staff:
190
Personal Investment:
£0.00
Total Startup Cost:
£10,000.00

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Travel Counsellors logo

Travel Counsellors

Welcome to thetravelacademy... your first class ticket to Travel Counsellors, the best travel company in the world.

You will be in control of your business, doing what you love - selling travel and looking after your customers like no-one else can. What’s more, you join an elite team of the very best
travel professionals worldwide. This site provides an insight into the company and the people who make it the fastest growing and most innovative travel company on the planet.

Setting The Pace

Today, hundreds of Travel Counsellors are enjoying job satisfaction, flexible hours, an adrenalin challenge, more money and most important of all...they're doing it with a smile on their face. Underpinned by the finest technology and supported by the ultimate centralised administrative service, Travel Counsellors continues to recruit the very best people. "And it's these people who are making the difference", says David Speakman.

"Our ever growing team of Travel Counsellors is building up a substantial and loyal client base. The service is all about partnership, and our customers embrace the convenience, courtesy, high level of personal services, value, and most of all, the caring attitude that runs throughout our company".

Since 1994 the Travel Counsellors name has become synonymous with top quality service. Customers are turning their backs on the inconvenience of traditional travel agencies and they are now enjoying the highest levels of customer service, and booking holidays from the comfort of their own homes or workplace.
 

Testimonals

Shirley Anderson made the transition from globetrotter to Travel Counsellor...and she’s never looked back. The St Neots based mother of one is totally confident she made the right decision joining the Queen’s Award winning company.

Head Office Support
“Head office support is so important. They do our ticketing and invoicing, and this takes the pressure off.We couldn’t function without them, they’re exceptional.”

Training
“When new technology is introduced, to push us even further ahead of the opposition, the training is excellent. Incredibly detailed, but presented and explained in a way that anybody would understand.”

Conferences
Shirley attended Travel Counsellors recent annual conference, a three day cruise out of Barcelona taking in Genoa and Marseilles on board Voyager of the Seas.

Customers
“This business is all about relationship building. People recognise you and you begin to understand their likes and dislikes. People come back to me because they like doing business with me.”

Technology
“Our IT support people put a smile on my face. I’m not the most technical person, but if I do have a problem they are so patient, so knowledgeable and so good at explaining things.”
 

FAQ's

How long does it take to set it up?
The installation of telephone lines as a Travel Counsellor can usually be organised within two weeks and can take place while you undertake your initial training programme.

Is there a cost associated with becoming a Travel Counsellor?
There is an initial one-off investment fee of £10,000 for the Travel Counsellors franchise including the right to use the Travel Counsellors trademark and brand and covers the cost of thetravelacademy training programme; a laptop, training and set-up costs including telephone line and broadband. Thereafter there is a monthly administration fee of £40 plus VAT.

Can I choose my own hours?
Yes you can. The most important thing to us is that you devote enough time to the development of your client base to give your business a solid foundation.

Do I get ideas for marketing myself?
Yes, we help you develop a plan on how to market yourself in your area.

I’m concerned that I may feel isolated. Is there anything to help with that?
Yes, we have a range of systems in place to support you. There’s our intranet, TCTV weekly broadcasts, message boards and our regular roadshows held throughout the UK where you’ll meet fellow Travel Counsellors.

Is there anything that I can offer my customers as a Travel Counsellor, which sets me apart? Yes, Travel Counsellors operates a unique Financial Trust which protects all clients bookings in the event of any supplier failure. You will also be able to offer your customers a unique choice and range of suppliers, including our own directly contracted hotels and air fares. You will also be able to market yourself uniquely as part of a Queen's Award winning company, the UK's Best Travel Agency* and a CBI Award winning company**
 
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